In less than five years Vector has become a successful principal construction contractor, achieving consistent and continued growth with strengthening relationships across a broad range of professional work providers and end clients.
Vector's commitment to clients has been built upon our ethos of Consistent Delivery, a five point plan for client project success.
- We communicate, to understand your needs, create a charter for the project, inform, involve and guide the process and ultimately check client satisfaction.
- We inspire the process, through thought, word and deed, leading and adding value with our 'can do' approach.
- We plan every aspect of each project with a considered, structured approach with clear processes, management and review.
- We control the work with constant, detailed analysis and by taking appropriate actions.
- In order to achieve consistent delivery, on time, on budget and to quality, to your total satisfaction.
This Vector approach has led to our growing reputation as a client focused, 'can do' contractor attracting a high level of repeat business.
Project Life Cycle
Regardless of scope or complexity, every project goes through a series of stages during its life. Vector aims to optimise efficiency and communication at each and every one of those stages while striving to reduce costs, time and risks.
To ensure that completion dates for all elements are met and the quality of the completed project is to the highest standard, we ensure that throughout the programme each phase is carefully monitored and that the passage from one activity to the next is smooth and trouble free.
Aftercare
At Vector we endeavour to 'get it right first time', to negate the need to worry about the entire life performance of our work.
At the same time we recognise that the nature of construction means there will on occasion be issues arising to be dealt with post project completion, and our dedicated Aftercare Team is always on hand to offer an effective solution combined with a quick response.
We have developed a comprehensive approach to customer care and to minimising defects on all our schemes. Our objective is to achieve customer satisfaction and repeat business by providing quality completed projects that meet our client's expectations.